I started working at the age of 5.
My parent's had a Chinese restaurant and I was put to work cleaning tables and chopping vegetables in the back.
As I got older, I took on more responsibility.
By 7, they taught me how to run the cash register and till.
I got a first hand glance of seeing how a full restaurant runs from behind the scenes to the front.
I learned about operating profit, sales, marketing, and more before I was even 10 years old.
So when I had my first "real" corporate job, I was a sales intern.
Responsible for selling insurance products.
Once I figured out my sales motion, I quickly became one of the top sellers.
BUT I was fascinated with how the business was structured and run.
In the after-hours and during slower times in the office, I'd ask my manager to teach me about the business.
She took me under her wing and taught me how to read a real P&L (Profit and loss statement) and why she made certain decisions.
Eventually I went into full-time B2B sales and loved that too.
But as part of my journey, I got promoted quickly to the point of eventually becoming a branch manager:
Responsible for sales, operations, marketing, hiring, training, development, etc.
Full P&L responsibility with my comp plan directly tied to it.
It taught me how to see things BEYOND just a "sales" lens.
I was able to see it from an OPERATOR'S lens.
Which is the same lens most executives see things through.
This gave me a major competitive advantage as that impacted the conversations I had with execs to how I ran the sales process.
As I switched companies and got promoted through each role, it indefinitely helped me internally and externally.
That's why when I was asked recently on the Revenue Reimagined Podcast what I'd do if I wasn't in sales, I was quick to respond with "Ops."
When you're able to view things from a full business perspective, it's amazing how much more you can sell.
Check out the full interview I had with Adam Jay and Dale Zwizinksy as I share this perspective along with:
How to make better decision based off data
How to adapt your go-to-market strategies
How to become omnipresent
And tons more.
Check it out here.
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